Track the metrics that matter to your viewers

Our meticulously designed metrics and powerful filtering tools help you dig deep into what your users are really seeing, around the world and across devices.

See all supported metrics, dimensions, and devices

Understand your performance at a glance

Our industry-first viewer experience scores quickly summarize your video platform's performance, from day to day and week to week.

Fix the hardest-to-find bugs

Track video playback down to the individual view level, so your engineering and support can know exactly what’s happening on every user’s device and debug more effectively.

Evaluate technology using real data

Pick the player, CDN, ad server, and other services that performs best for your specific platform, through A/B testing and performance monitoring.

Spend your time and money where it counts

With our Impact Sorting, you can quickly learn which browsers, devices, regions, CDNs, players, ads and videos are creating the most problems for your viewers, and watch as your efforts make users happier.

Technical specs

  • Metrics tracked
  • Overall score
  • Playback failures
  • Time to first frame
  • Exits before video start
  • Player load time
  • Page load time
  • Rebuffer Percentage
  • Rebuffer Frequency
  • Seek time
  • Upscale Percentage
  • Downscale Percentage

  • Dimensions supported
  • Browser
  • Browser Version
  • Country
  • Operating System
  • OS Version
  • Player Name
  • Player Version
  • Player Software
  • Player Source Type
  • Source Hostname
  • Stream Type
  • Video Title
  • Video Series

  • Supported players
  • HTML5 Video Element
  • Video.js
  • Brightcove
  • Ooyala
  • Bitmovin
  • Chromecast
  • THEOplayer
  • JW Player
  • iOS
  • Android

Start seeing data in minutes.