Migrate your videos for free for 30 days. Learn more
Migrate your videos for free for 30 days. Learn more
Build Better Video.
Data is the foundation of building great video experiences. With just a few lines of code, you can get the data you need to understand user engagement on your videos and improve the Quality of Experience for your viewers.
Mux Data is trusted by
Get answers about video performance.
Monitor the four key dimensions of video QoS: playback failures, startup time, rebuffering, and video quality.
See what’s happening (before users do).
Get alerts when something goes wrong, and use our powerful dashboard to dig deeper.
Understand every single view.
Track playback down to the individual user level, so your team can know exactly what’s going on.
Get started for free
Start MonitoringDeeply understand user engagement on your videos.
Report on the engagement of live vs. on-demand, views per device type, distribution of traffic across your different player platforms, and other metadata fields that are important to your team.
See pricingUnderstand your performance at a glance.
Our industry-first viewer experience scores quickly summarize your video platform's performance, from day to day and week to week.
Know exactly what a viewer experienced.
Track video playback down to the individual view level, so your engineering and support can know exactly what’s happening on every user’s device and debug more effectively.
Evaluate technology using real data.
Pick the player, CDN, ad server, and other services that performs best for your specific platform, through A/B testing and performance monitoring.
Spend your time and money where it counts.
With our Impact Sorting, you can quickly learn which browsers, devices, regions, CDNs, players, ads and videos are creating the most problems for your viewers, and watch as your efforts make users happier.
Real-Time Streaming Dashboard
See your critical metrics in one real-time dashboard. Respond to major streaming issues before your support team is overwhelmed.
Learn more about Real Time
Choose your Mux Data pricing plan
Startup and Pro
Media
35 days
100 days
Two
Four
Two
Five
API + Exports
Email + Slack
Technical specs
Metrics tracked
- Playback Success Score
- Playback Failure Percentage
- Startup Time Score
- Video Startup Time
- Player Startup Time
- Page Load Time
- Aggregate Startup Time
- Seek Latency
- Exits Before Video Start
- Preroll Request Time
- Preroll Load Time
- Requests for First Preroll
- Smoothness Score
- Rebuffer Percentage
- Rebuffer Frequency
- Rebuffer Duration
- Rebuffer Count
- Video Quality Score
- Upscale Percentage
- Downscale Percentage
- Max Upscale Percentage
- Max Downscale Percentage
- Request Throughput
- Request Latency
- Max Request Latency
Filters available
- Device
- Browser
- Browser Version
- Operating System
- OS Version
- Device Name
- Device Category
- Device Brand
- Remote Played?
- View
- Viewer ID
- Error Code
- Exited Before Video Start?
- Player
- Player Name
- Player Version
- Player Software
- Mux Plugin
- Mux Plugin Version
- Autoplay?
- Preload?
- Geography
- Continent
- Country
- Region/State
- Video
- Video Title
- Video ID
- Video Series
- Stream
- Source Type
- Stream Type
- Sub Property ID
- Encoding Variant
- Experiment Name
- Network
- ASN
- CDN
- Source Hostname
- Connection Type
- View Session ID
- Advertising
- Preroll Ad Asset Hostname
- Preroll Ad Tag Hostname
- Sub Property ID
- Preroll Requested?
- Preroll Played?
Video players supported
- Web
- Generic HTML5
- Video.js
- HLS.js
- Dash.js
- Shaka Player
- Brightcove (5.x and 6.x)
- Azure Media Player
- JW Player (7 and 8)
- Bitmovin Player (5.x, 6.x, and 7.x)
- Ooyala Player (V4)
- THEOplayer (2.x)
- Flowplayer (7.x)
- Comcast Technology
- Solutions/thePlatform PDK (5 & 6)
- Akamai Media Player
- Mobile
- Apple iOS (8+)
- Android ExoPlayer (v2)
- Android MediaPlayer
- Brightcove Player SDK for Android
- Brightcove Player SDK for IOS
- OTT
- Roku
- Chromecast
- Apple TV tvOS (9+)
- Fire TV
- Samsung Tizen
- LG WebOS
Get support
Our engineers provide hands-on support via mux.com/support and email (help@mux.com).
Get set up
Integration is easy. Just sign up and follow the instructions in our docs or watch the video.
