Data is the foundation of great video experiences. With just a few lines of code, you’ll get the data you need at world-leading scale so you can understand streaming analytics, monitor user engagement, and improve the quality of experience (QoE) for your viewers.
Understand what viewers experience no matter how many people are watching. With Mux Data, you can rely on the infrastructure that supports the world’s largest streaming events, reaching even tens of millions of concurrent viewers.
Monitor critical metrics in real time through a single, operational dashboard — so you can handle major streaming issues before your support team is overwhelmed. Plus, you’ll get the insights fast, with a lower latency than any alternative in the industry.
Get visibility on everything from the player to ads to CDNs, and evaluate every piece of your video workflow. With easy-to-integrate technology, like CMCD, you can tie your QoE analytics together with your CDN performance logs to pinpoint the causes of viewer issues or see the impact of ads and ad servers on your viewers’ experience. With tons of standard and custom dimensions, you can track the full picture of your video workflow.
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Combine QoE metrics with data from other analytics and observability platforms that are essential to your business. Export real-time and historical metrics into your dashboards for “single pane of glass” views on your streaming business. Mux doesn’t limit that data or charge extra integration fees.
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Monitor the key dimensions of video quality of service (QoS): playback failures, startup time, rebuffering, and video quality. With Mux’s industry-first viewer experience scores, you can quickly summarize your video platform’s performance on a daily or weekly basis. Benchmark your metrics against other Mux customers to help understand where you have the biggest potential for improvement.
Get alerts when something goes wrong, and use Mux’s powerful dashboard to dig deeper. Track video playback down to the individual view level, so your engineering and support teams can know exactly what’s happening on every user’s device and debug more effectively.
Report on the engagement of live vs. on-demand video, views per device type, distribution of traffic across your different player platforms, and other metadata fields that are mission-critical to your teams.
Pick the player, CDN, ad server, and other services that perform best for your specific platform through A/B testing and performance monitoring.
With our Negative Impact Score and Impact Sorting, you can quickly learn which browsers, devices, regions, CDNs, players, ads, and videos are creating the most problems for your viewers, and watch as your efforts make users happier.
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