Start for free then pay as you grow
Includes all resolutions up to HD 1080p and all frame rates up to 30fps.
$20 free credit to start. Cancel at any time.
For high volume & custom requirements.
Mux creates optimized versions of the video for different devices and connection speeds. Learn more
of input video duration
Mux efficiently stores high-quality, compressed versions of the video that are ready to be streamed.
of video duration stored (per month)
Mux delivers video to your viewers using optimized networks for the best possible viewer experience.
of video delivered
Mux Data: Starter Included
Mux Data Starter is included by default and monitoring of Mux Video streams is always free.
Frequently Asked Questions
What is included in "Video Stored?"
Video Stored includes the ingest of video, audio, and caption data from anywhere in the world; durable cloud storage; transcoding or transmuxing to normalize inputs; metadata; thumbnail and storyboard creation; and dashboard and API access.
What is included in "Video Streamed?"
Video Streamed includes multi-bitrate ABR encoding; delivery over HTTP-based streaming formats like HLS; delivery of thumbnails and storyboards; and delivery via one or more CDNs.
Do Stored and Streamed charges have a one-minute minimum?
No - you pay for the exact number of seconds of video stored or streamed.
How is Video Streamed calculated?
We measure the number of seconds of video delivered to a video player. Note that if a segment of video is delivered, it is charged, even if the viewer doesn’t actually watch the video. For example, if a video player buffers 20 seconds of video ahead of the player, Mux Video still has to deliver those 20 seconds regardless of whether they are watched, and so those seconds are charged.
Do I pay for every quality/bitrate that is delivered?
No - if you ingest a two minute video, you pay for two minutes, even if Mux Video delivers that same video in 8 different formats or qualities.
How does Mux Data fit in?
Mux Data analytics is included for free for every Mux Video stream. Just integrate Mux Data into your video player and get QoE data for your video streaming.
What kind of support do you offer?
We offer hands-on support from Mux engineers via email and Slack. 24-hour phone support is available for enterprise customers.
Do you store my original file?
No - customers generally prefer to own their original files, so instead we store a visually lossless mezzanine.
Can I bring my own CDN?
Not at this point. Mux Video delivers across multiple CDNs with routing optimized by data, and we think the integrated system is valuable. If you need to bring your own CDN for some reason, we’d be interested in understanding your use-case.
Is there a Free plan?
Every account starts with $20 of free credits to get you started. And if you use less than $5 in a month, we won’t charge you.
Do you offer non-profit discounts?
Yes! We offer a 10% discount on Video Streamed for approved non-profit customers. Get in touch to find out more.
Are thumbnails free?
Yes - you can create up to 30 thumbnails from any video for free using the Thumbnail API.
