Includes all resolutions up to HD 1080p and all frame rates up to 30fps.
Mux creates optimized versions of the video for different devices and connection speeds. Learn more
of input video duration
Mux efficiently stores high-quality, compressed versions of the video that are ready to be streamed.
of video duration stored (per month)
Mux delivers video to your viewers using optimized networks for the best possible viewer experience.
of video delivered
Video Stored includes the ingest of video, audio, and caption data from anywhere in the world; durable cloud storage; transcoding or transmuxing to normalize inputs; metadata; thumbnail and storyboard creation; and dashboard and API access.
Video Streamed includes multi-bitrate ABR encoding; delivery over HTTP-based streaming formats like HLS; delivery of thumbnails and storyboards; and delivery via one or more CDNs.
No - you pay for the exact number of seconds of video stored or streamed.
We measure the number of seconds of video delivered to a video player. Note that if a segment of video is delivered, it is charged, even if the viewer doesn’t actually watch the video. For example, if a video player buffers 20 seconds of video ahead of the player, Mux Video still has to deliver those 20 seconds regardless of whether they are watched, and so those seconds are charged.
No - if you ingest a two minute video, you pay for two minutes, even if Mux Video delivers that same video in 8 different formats or qualities.
Mux Data analytics is included for free for every Mux Video stream. Just integrate Mux Data into your video player and get QoE data for your video streaming.
We offer hands-on support from Mux engineers via email and Slack. 24-hour phone support is available for enterprise customers.
No - customers generally prefer to own their original files, so instead we store a visually lossless mezzanine.
Not at this point. Mux Video delivers across multiple CDNs with routing optimized by data, and we think the integrated system is valuable. If you need to bring your own CDN for some reason, we’d be interested in understanding your use-case.
Every account starts with $20 of free credits to get you started. And if you use less than $5 in a month, we won’t charge you.
Yes! We offer a 10% discount on Video Streamed for approved non-profit customers. Get in touch to find out more.
Yes - you can create up to 30 thumbnails from any video for free using the Thumbnail API.