I know it’s a cliche, but: wow, what a year. "Hope you're staying positive and testing negative," as we've all written in about 75,000 emails.
A lot happened in 2020 at Mux. Here are some highlights.
New features. We started the year by releasing Closed Captions in Mux Video, and followed that with storyboards, CDN redundant live streams, new APIs (enable/disable live stream, delete all), program date-time tags (beta), clipping (beta), and dozens of optimizations for scale, performance, and reliability.
Mux Data got significantly more powerful this year, with advanced filtering, real-time APIs, real-time incident investigation, more metrics, and an entirely new custom alerting system to help quickly understand exactly what’s happening with video streaming, while it’s happening.
We thought 2019 would be the year of Low Latency live video, but Apple threw a wrench in that. We then hoped 2020 would be the year, but the Apple spec took more time to figure out. It’s ready now, so...watch this space in 2021.
COVID response. Before lockdown, we wrote about how to host your own online conference, not fully comprehending the gravity of that post. (Amazingly, the post doesn't even mention the virus.) We moved to work-from-home in early March and rolled out a "remote-equal" policy a few months later. Demuxed Europe was cancelled in May, and the first-ever online Demuxed was awesome a few months later. Ed told you how to sound good on Zoom.
Random! Color is weird.
Growth. 30 excellent new hires, nearly doubling the team. Almost 10x growth to Mux Video ingest and delivery. About 100% growth to Mux Data, and Mux Data is now literally tracking full integer percents of all online video.
Hours of video delivered by Mux in 2020.
So what will next year hold? After 2020, it feels irresponsible to predict anything, but here are five goals for next year.