Broadcasters deliver best in class experiences with Mux Data
Monitor your streaming broadcasts with Mux Data and gain real-time insights into your viewer's Quality of Experience
Monitor your streaming broadcasts with Mux Data and gain real-time insights into your viewer's Quality of Experience
From smart TVs to the Apple Vision Pro, learn how Warner Bros. Discovery uses Mux to ensure they're leading with innovation and exceeding viewers’ expectations.
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When it comes to live broadcasts or a big launch, you always want to spot an issue on a dashboard before you see someone talking about it on social media. With a latency of <20s, the Monitoring Dashboard serves as a virtual command center for your platform’s quality of experience.
Monitor the key dimensions of video quality of service (QoS): playback failures, startup time, rebuffering, and video quality. With Mux’s industry-first viewer experience scores, you can quickly summarize your video platform’s performance on a daily or weekly basis. Benchmark your metrics against other Mux customers to help understand where you have the biggest potential for improvement.
Keep your marketing and content teams in the know. Report on the engagement of live vs. on-demand video, views per device type, distribution of traffic across your different player platforms, and other metadata that are mission-critical to your teams.
Test new players, CDNs, encoding, or whatever else you’re rolling out. Understand the impact with A/B tests and metrics. Use the Compare tool to analyze metrics from experiments in a single view and quickly model all QoE scores across groups of dimensions.
Monitor critical metrics like CDN and ISP performance in real time through a single, operational dashboard — so you can handle major streaming issues before your support team is overwhelmed. Plus, you’ll get the insights fast, with a lower latency than any alternative in the industry.
Pre-built integrations mean you can get up and running quickly. Integrations include client-side SDKs for the most common video players on web, mobile, and smart TVs, as well as set-top boxes.
Broadcasts move at the speed of life and need issues to be resolved just as quickly. Don't get distracted by issues that have minimal impact; spend your time on the issues that will make the biggest difference for more of your viewers. The Negative Impact Score surfaces the actionable problems that have the biggest impact on your QoE. Available in real-time and historical metrics.
Dive into the Quality of Experience of your ads. Our expanding suite of ad metrics helps you understand your viewers’ experience and enables optimizing your ad strategies for better engagement and revenue.
Your broadcast experience is not just reliant on your player or video engineers. Get the complete picture of your platform’s viewer experience by combining your client and CDN logs with Mux Data and CMCD. CMCD is supported in partnership with Akamai and other CDNs.
Combine QoE metrics with data from other analytics and observability platforms that are essential to your business. Export real-time and historical metrics into your dashboards for “single pane of glass” views on your streaming business. Mux doesn’t limit that data or charge extra integration fees.
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