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Alex de Chaves

Alex de Chaves

Community Engineer

Previously worked for Major League Baseball and Vimeo with a background in broadcast and web video.

Written by Alex:
Scaling support @ Mux without getting too fishy

Published on February 8, 2021 (about 3 years ago)

Scaling support @ Mux without getting too fishy

Alex de Chaves
By Alex de Chaves • 6 min read • Customers

Every organization struggles with balancing user support quality and efficiency. The typical solution is to scale the team up, by hiring more people, and this is absolutely a necessary step…  to an ext...

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