Alex de Chaves
Community Engineer
Previously worked for Major League Baseball and Vimeo with a background in broadcast and web video.
Community Engineer
Previously worked for Major League Baseball and Vimeo with a background in broadcast and web video.
Published on October 10, 2024 (about 1 month ago)
The surprising cause behind our customer’s silent video – and how it took 133 messages to solve It
Published on February 8, 2021 (almost 4 years ago)
Every organization struggles with balancing user support quality and efficiency. The typical solution is to scale the team up, by hiring more people, and this is absolutely a necessary step… to an ext...