Real-Time Dashboard
06/26/20June 26, 2020(a month ago)
8 min read

Respond to and Resolve Incidents with the Real-Time Dashboard

Steven Lyonsby Steven Lyons
Our new Real-Time Dashboard features make things easier to manage when an outage or customer-impacting incident occurs. See what steps you should follow in resolving any incident.
Real-Time Dashboard API
05/11/20May 11, 2020(3 months ago)
5 min read

Access to all your data via the Real-Time Dashboard API

Steven Lyonsby Steven Lyons
We know a single interface is an important part of customers’ monitoring infrastructure so we wanted to make it easy to use existing tools but still have access to the low-latency, real-time metrics.
Reporting Flexibility with New Advanced Filtering
05/11/20May 11, 2020(3 months ago)
4 min read

Reporting Flexibility with New Advanced Filtering

Steven Lyonsby Steven Lyons
With advanced filtering, Mux Data has the reporting flexibility to match the complexity of the issues you're trying to resolve.
We now support subtitles and closed captions! [Crowd cheers]
01/15/20January 15, 2020(7 months ago)
3 min read

We now support subtitles and closed captions! [Crowd cheers]

Bonnie Pecevichby Bonnie Pecevich
When you’re streaming video over the Internet, there are many reasons to support subtitles and closed captions.
Product Recap 2019 (aka Mux Rundown)
12/19/19December 19, 2019(8 months ago)
6 min read

Product Recap 2019 (aka Mux Rundown)

Bonnie Pecevichby Bonnie Pecevich
This year we released features that made it easier to get started with Mux, improved video quality, and answered our customers’ requests.
New Feature: Delivery Usage API (a.k.a. tracking usage for your next big idea)
11/15/19November 15, 2019(9 months ago)
5 min read

New Feature: Delivery Usage API (a.k.a. tracking usage for your next big idea)

Justin Sanfordby Justin Sanford
Appease me while I tell you a story; maybe one of you can help me. One night a few weeks ago, I woke up with a great idea for the next huge app. I know, you’ve heard this story, but stick with me for ...
Seeing double? Let your users simulcast (aka restream) to any social platform
11/11/19November 11, 2019(9 months ago)
2 min read

Seeing double? Let your users simulcast (aka restream) to any social platform

Steve Heffernanby Steve Heffernan
With the new Simulcast Targets feature, developers can now let their users publish live streams on social platforms.
New Integration Announcement: Contentful
10/17/19October 17, 2019(10 months ago)
2 min read

New Integration Announcement: Contentful

Dylan Jhaveriby Dylan Jhaveri
Use Mux to add video in your Contentful CMS content. Transcode MP4 and playback HLS videos.
10/08/19October 8, 2019(10 months ago)
2 min read

Listen up! Mux now normalizes the volume of your audio.

Bonnie Pecevichby Bonnie Pecevich
What’s worse: When you hit play on a video and the audio BLASTS into your headphones? Or when the sound is just low enough you can almost, not quite, hear what’s going on? IMHO (In Mux’s humble opin ...
Have you heard? We support audio-only files, too.
10/01/19October 1, 2019(10 months ago)
2 min read

Have you heard? We support audio-only files, too.

Bonnie Pecevichby Bonnie Pecevich
You can now use Mux to manage your audio assets in addition to your videos. Send your audio assets to us and we’ll give you an audio-only HLS stream.
Mux Data - Same Useful Features, Just Better
09/11/19September 11, 2019(a year ago)
3 min read

Mux Data - Same Useful Features, Just Better

Justin Sanfordby Justin Sanford
When we launched Mux Data nearly four years ago, we included the ability to drill deeply into each individual view directly in the dashboard. We have since iterated on this feature a few times, addin ...
New SDK Alert: Shaka Player + Mux Data 🤙
08/21/19August 21, 2019(a year ago)
2 min read

New SDK Alert: Shaka Player + Mux Data 🤙

Dylan Jhaveriby Dylan Jhaveri
Integrate Mux Data with Shaka Player to track quality of experience and viewer playback data. Understand your video performance.
08/16/19August 16, 2019(a year ago)
2 min read

New : Test Mux Video features for free ✨

Bonnie Pecevichby Bonnie Pecevich
We’re excited to introduce test assets–the latest feature from Mux Video that gives you the ability to play with and test the most powerful video API on the market, all without spending a penny. Test ...
08/09/19August 9, 2019(a year ago)
3 min read

Announcing Webhook Signatures - How Do I Know I Can Trust You?

Justin Sanfordby Justin Sanford
I have the privilege of being able to work directly with Mux customers on a day to day basis, and I get to experience first hand the amazing applications that they’re building on top of our platform. ...
Reduced latency for Mux Live Streaming now available
07/12/19July 12, 2019(a year ago)
3 min read

Reduced latency for Mux Live Streaming now available

Bonnie Pecevichby Bonnie Pecevich
Announcing a reduced latency option for our live streaming API with latency as low as 8 seconds using any modern video player.
Get going with Mux Go!
05/08/19May 8, 2019(a year ago)
2 min read

Get going with Mux Go!

Phil Cluffby Phil Cluff
We write a lot of Go at Mux… seriously, a lot of Go. Why? Well, Go is a great systems level language for building reliable, low level software, while still being flexible enough to build high level, ...
Introducing Mux Ruby
04/18/19April 18, 2019(a year ago)
1 min read

Introducing Mux Ruby

Phil Cluffby Phil Cluff
Ruby is a great language to write scripts, tests, websites, and software stacks.
Announcing Audience Adaptive Encoding for better video quality with less buffering
04/08/19April 8, 2019(a year ago)
3 min read

Announcing Audience Adaptive Encoding for better video quality with less buffering

Bonnie Pecevichby Bonnie Pecevich
We’re excited to introduce Audience Adaptive Encoding, an encoding method that uses viewer data to deliver the best quality video tailored to your audience.
Get to the root cause (even) faster with new real-time metric breakdowns
04/02/19April 2, 2019(a year ago)
2 min read

Get to the root cause (even) faster with new real-time metric breakdowns

Bonnie Pecevichby Bonnie Pecevich
We’re introducing a new metrics page that provides a deeper level of data to help you resolve streaming issues even faster.
Is it recording yet? New Live Stream Webhook Events!
04/01/19April 1, 2019(a year ago)
3 min read

Is it recording yet? New Live Stream Webhook Events!

Steve Heffernanby Steve Heffernan
We just added a few new events to Mux's Live Streams that let you build more helpful UIs for streamers and help debug issues when they happen. These include: CONNECTED ( video.live_stream.connected ) ...
Introducing Mux Python
02/15/19February 15, 2019(a year ago)
1 min read

Introducing Mux Python

Phil Cluffby Phil Cluff
Today we’re introducing the first of several new SDKs we’ll be releasing over the coming months, Mux Python 🐍. Mux Python is a lightweight wrapper around Mux’s APIs, which make it easy to integrat ...
02/01/19February 1, 2019(2 years ago)
2 min read

Node & Elixir SDK Updates: Signed URL JWT Helpers and more!

Matthew McClureby Matthew McClure
We spend a lot of time thinking about how we can make our products easy and fun to work with. Our public API is something we hope people find intuitive and reasonable, but the last thing you want to ...
Introducing filters for the Real-Time Dashboard
01/14/19January 14, 2019(2 years ago)
2 min read

Introducing filters for the Real-Time Dashboard

Steven Striegelby Steven Striegel
Since launching our real-time dashboard a few months ago we’ve seen it have enormous impact. Now it gets a powerful little update: 7 new filter dimensions.
Introducing Direct Uploads
12/17/18December 17, 2018(2 years ago)
3 min read

Introducing Direct Uploads

Matthew McClureby Matthew McClure
We’re thrilled to announce that getting your videos into Mux just got a little easier. 🙂 Starting today, you can now push content directly to Mux. 🎉 Up until now, if you wanted to create a new Mux ...
New Feature: Master Access lets you download the highest quality of a video
12/03/18December 3, 2018(2 years ago)
3 min read

New Feature: Master Access lets you download the highest quality of a video

Bonnie Pecevichby Bonnie Pecevich
Right on the heels of our new MP4 Support feature, we bring you Master Access. While MP4 Support can allow users of your app to share a video more easily or watch the video offline, Master Access (a ...
MP4 Support Added. Unleash offline viewing!
11/12/18November 12, 2018(2 years ago)
4 min read

MP4 Support Added. Unleash offline viewing!

Bonnie Pecevichby Bonnie Pecevich
When playing video for your viewers, we almost always recommend the HLS video format (Mux's default, a.k.a. M3U8). HLS is: Widely supported by pretty much every browser and device. A better viewing ...
Our Approach To Live
11/06/18November 6, 2018(2 years ago)
5 min read

Our Approach To Live

Nicholas Chadwickby Nicholas Chadwick
What makes a great live streaming video API? This is a question Mux tackled when building our live streaming API earlier this year. We began by looking at some of the most common scenarios folks aske ...
10/03/18October 3, 2018(2 years ago)
6 min read

How Our New Mux Data Scoring Works

Ben Dodsonby Ben Dodson
We were recently excited to announce our new scoring update for Mux Data. Here is an in-depth look into how and why we decided to change our Viewer Experience Score for the better. Score... what is ...
Changes to the Mux Viewer Experience Score
10/01/18October 1, 2018(2 years ago)
8 min read

Changes to the Mux Viewer Experience Score

Jon Dahlby Jon Dahl
One of our goals with Mux Data is to provide meaningful data about video performance at a quick glance, while also providing the ability to drill deep when needed. We created the Viewer Experience S ...
Introducing our Live Streaming API
09/10/18September 10, 2018(2 years ago)
5 min read

Introducing our Live Streaming API

Bonnie Pecevichby Bonnie Pecevich
If you’ve been trying to build live streaming into your application—whether it’s “Twitch for X”, online classrooms, a news & sports broadcasting platform, or something the world’s never seen before—y ...
Announcing our New Real-Time Streaming Dashboard
08/28/18August 28, 2018(2 years ago)
4 min read

Announcing our New Real-Time Streaming Dashboard

Bonnie Pecevichby Bonnie Pecevich
In the world of streaming video, real-time metrics are a necessity and can help you catch issues ranging from a little video stuttering to a full blown World-cup style meltdown. (Too soon?) While our ...
“What is Mux Video?” and nine other questions, answered
08/20/18August 20, 2018(2 years ago)
4 min read

“What is Mux Video?” and nine other questions, answered

Jon Dahlby Jon Dahl
When you’re a startup, one of the most common questions you have to answer is: “What exactly do you do?” We’re answering this question all the time - on our website, on customer calls, at conferences ...
Instant GIFs! For animated video thumbnails and...whatever
08/16/18August 16, 2018(2 years ago)
4 min read

Instant GIFs! For animated video thumbnails and...whatever

Matthew McClureby Matthew McClure
Our nifty new feature can instantly create a GIF from video. Just GET a URL and you can create a 5-10 second animated GIF from any part of a video.
Securing Video Content with Signed URLs
05/10/18May 10, 2018(2 years ago)
6 min read

Securing Video Content with Signed URLs

Scott Kidderby Scott Kidder
“Our video streams have been hacked.” That was the rumour floating around the office of my past employer in February 2008. I was a software engineer working on the video encoding pipeline for a mobil ...
The fastest video publishing in the multiverse
03/06/18March 6, 2018(2 years ago)
3 min read

The fastest video publishing in the multiverse

Jon Dahlby Jon Dahl
Video publishing speed is a usability problem. When a user hits the "upload" button, they don't want to have to wait a few minutes (or longer) to see their video play. But that's what happens almost ...
Announcing Mux Video: a simple API to powerful video streaming
11/14/17November 14, 2017(3 years ago)
4 min read

Announcing Mux Video: a simple API to powerful video streaming

Jon Dahlby Jon Dahl
Online video is growing exponentially, but still it's too hard to stream video. Video is too hard (as we discussed last week). Every area of video infrastructure - encoding, playback, delivery, workf ...
Announcing full data exports
11/01/17November 1, 2017(3 years ago)
3 min read

Announcing full data exports

Jon Dahlby Jon Dahl
A quality of experience analytics platform like Mux does three things. Accurately measure what happens when someone watches a video, across different platforms and devices. Collect those measurem ...
Real-time CDN switching with Mux and Cedexis
08/31/17August 31, 2017(3 years ago)
3 min read

Real-time CDN switching with Mux and Cedexis

Jon Dahlby Jon Dahl
Video publishing sometimes feels like a Rube Goldberg machine . To get a single video to play back successfully, a dozen different systems need to play nicely together: websites, players, browsers, I ...
Video View Page Revisited
08/25/17August 25, 2017(3 years ago)
4 min read

Video View Page Revisited

Jacqui Manziby Jacqui Manzi
We recently redesigned our aggregate metric charts and decided to take another look at how we help customers make sense of individual video views. Previously, the top portion of our video view page ...
08/21/17August 21, 2017(3 years ago)
2 min read

Improvements to Error-Rate Alerting

Scott Kidderby Scott Kidder
In January 2017 Mux announced support for error-rate alerts in our analytics service. Learn about improvements to alert actionability and visibility.
It's your data, build things with it: Announcing public beta access to our API
07/26/17July 26, 2017(3 years ago)
3 min read

It's your data, build things with it: Announcing public beta access to our API

Matthew McClureby Matthew McClure
We're proud to call ourselves a developer-focused company. We want developers to want to use our products and actually enjoy it when they do. When we build new features or tools, we want the perso ...
So we redid our charts... (Part II: Graphing, React-ing, and maybe a little crying)
06/30/17June 30, 2017(3 years ago)
12 min read

So we redid our charts... (Part II: Graphing, React-ing, and maybe a little crying)

Matthew McClureby Matthew McClure
Part 2/2 in a series on how we revamped the charts in our video analytics product. We'll explore a few charting libraries and talk about how we picked ours.
So we redid our charts... (Part I: designs and such)
06/22/17June 22, 2017(3 years ago)
9 min read

So we redid our charts... (Part I: designs and such)

Steven Striegelby Steven Striegel
Part one in a two part series about how we revamped the charts in our video analytics product. Part two covers the technical implementation.
Announcing Self-serve Pricing & Signup
04/06/17April 6, 2017(3 years ago)
2 min read

Announcing Self-serve Pricing & Signup

Steve Heffernanby Steve Heffernan
We started Mux because we saw what the most advanced video companies had built to monitor their viewer experience, and we wanted to bring it to everyone.
Recover from Rebuffering: Mux Metrics Explained
03/30/17March 30, 2017(3 years ago)
6 min read

Recover from Rebuffering: Mux Metrics Explained

Eliot Millerby Eliot Miller
Rebuffering can be the most frustrating part of online video for viewers. In this Article we're going to troubleshoot buffering issues with Mux metrics
The Video Startup Time metric explained
03/14/17March 14, 2017(3 years ago)
6 min read

The Video Startup Time metric explained

Eliot Millerby Eliot Miller
Although Video Startup Time sounds like a simple metric it is vital to understand, but elusive to measure. Here at Mux we know our metrics.
02/11/17February 11, 2017(3 years ago)
2 min read

New Dimension - ASNs (What are those?)

Justin Sanfordby Justin Sanford
Here at Mux, we're working hard at providing valuable insight* into your viewer's experience. One of the ways we do this is with specific dimensions, such as browser, operating system, and country (a ...
01/20/17January 20, 2017(4 years ago)
3 min read

Announcing Alerting

Matthew McClureby Matthew McClure
One of the core beliefs we have at Mux is that everything we do should help customers improve their platform and viewer experience. We help them understand the overall health of their video delivery ...
What's new: metric comparisons and global scores
11/15/16November 15, 2016(4 years ago)
2 min read

What's new: metric comparisons and global scores

Jon Dahlby Jon Dahl
We've shipped two new features at Mux over the last two weeks. The first is a tool to compare all metrics across two or more specific values. The second is a global benchmark that gives customers an ...
Six things you can do with Mux
10/07/16October 7, 2016(4 years ago)
3 min read

Six things you can do with Mux

Jon Dahlby Jon Dahl
Since starting Mux this year, we've talked with scores of video publishers. Almost everyone wants more data about their video streaming, and usually people have a couple of specific uses for this da ...