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The Mux Blog

We're a team of engineers, marketers, designers, all passionate about video and the work we create together. Welcome to our blog about video.

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Published on April 7, 2021 (almost 4 years ago)

More control and management capabilities across Mux

Bonnie Pecevich
By Bonnie Pecevich1 min readProduct

We’re excited to give all Mux customers an additional layer of control to manage their accounts with Multi-Organization User Access.

confusion

Published on April 6, 2021 (almost 4 years ago)

Device detection is a journey, not a destination

Steven Lyons
By Steven Lyons10 min readEngineering

There are multiple analytics products that use device detection for reporting. How hard could it be? Just throw the user agent at a device detection library and off you go. Nope, wrong.

Published on April 6, 2021 (almost 4 years ago)

Improved visibility into your users’ experience

Bonnie Pecevich
By Bonnie Pecevich1 min readProduct

To help you better improve the quality of your viewers’ experience and diagnose and debug issues, we’ve improved device detection to be more accurate. Because video experiences can vary widely by devic...

grow

Published on April 5, 2021 (almost 4 years ago)

Onboarding new hires from home, the office, and everywhere in between

Venus Najeeb
Becca Axvig
By Venus and Becca8 min readCompany

Like video, onboarding at a new company is hard. At Mux, we’ve put a lot of thought into onboarding and our goal is to have every new hire fully ramped in 90 days.

Building better docs at Mux with Next.js, Open API, Algolia and SwaggerParser

Published on March 30, 2021 (almost 4 years ago)

Building better docs

Dylan Jhaveri
By Dylan Jhaveri14 min readCompany

We shipped a shiny new docs site: docs.mux.com. This is the story of why and how we did it. Today, I’m going to talk about some of the usability testing we did that led to that decision, and about how ...

2 Fast 2 Accurate

Published on March 16, 2021 (almost 4 years ago)

Fast and accurate Clipping for VOD and live streaming

Bonnie Pecevich
Josh Allmann
By Bonnie and Josh4 min readProduct

Announcing our most requested feature, Clipping. It creates clips that are available immediately and gives the ability to select the exact time to begin and end the clip.

By Shaddack - Own work, CC BY-SA 4.0, https://commons.wikimedia.org/w/index.php?curid=7654780

Published on March 15, 2021 (about 4 years ago)

In The Beginning There Was Static: A Brief History of Video, Pt. 1

Ed Ropple
By Ed Ropple16 min readVideo education

A discussion about seventy-five years of history in the video space, from around 1927 to 2003, up until the rise of H.264

Tv gov color bars

Published on March 1, 2021 (about 4 years ago)

TV.gov: A 10-point plan for how to build a direct, two-way streaming community

Eric Elia
By Eric Elia6 min readPartnerships

As innovators in the streaming video industry, we’d like to see a robust video strategy that gives the new administration control not only of stories, but also of the distribution.

Published on February 24, 2021 (about 4 years ago)

Monitoring the health of your live stream

Bonnie Pecevich
By Bonnie Pecevich3 min readProduct

What’s critical for any live stream is knowing that it’s working well. We’re happy to introduce our new Live Stream Input Health dashboard which shows the health of your live stream.

Scaling support @ Mux without getting too fishy

Published on February 8, 2021 (about 4 years ago)

Scaling support @ Mux without getting too fishy

Alex de Chaves
By Alex de Chaves6 min readCustomers

Every organization struggles with balancing user support quality and efficiency. The typical solution is to scale the team up, by hiring more people, and this is absolutely a necessary step…  to an ext...