The Mux Blog
We're a team of engineers, marketers, designers, all passionate about video and the work we create together. Welcome to our blog about video.
Published on April 7, 2021 (almost 4 years ago)
More control and management capabilities across Mux
We’re excited to give all Mux customers an additional layer of control to manage their accounts with Multi-Organization User Access.
Published on April 6, 2021 (almost 4 years ago)
Device detection is a journey, not a destination
There are multiple analytics products that use device detection for reporting. How hard could it be? Just throw the user agent at a device detection library and off you go. Nope, wrong.
Published on April 6, 2021 (almost 4 years ago)
Improved visibility into your users’ experience
To help you better improve the quality of your viewers’ experience and diagnose and debug issues, we’ve improved device detection to be more accurate. Because video experiences can vary widely by devic...
Published on April 5, 2021 (almost 4 years ago)
Onboarding new hires from home, the office, and everywhere in between
Like video, onboarding at a new company is hard. At Mux, we’ve put a lot of thought into onboarding and our goal is to have every new hire fully ramped in 90 days.
Published on March 30, 2021 (almost 4 years ago)
Building better docs
We shipped a shiny new docs site: docs.mux.com. This is the story of why and how we did it. Today, I’m going to talk about some of the usability testing we did that led to that decision, and about how ...
Published on March 16, 2021 (almost 4 years ago)
Fast and accurate Clipping for VOD and live streaming
Announcing our most requested feature, Clipping. It creates clips that are available immediately and gives the ability to select the exact time to begin and end the clip.
Published on March 15, 2021 (about 4 years ago)
In The Beginning There Was Static: A Brief History of Video, Pt. 1
A discussion about seventy-five years of history in the video space, from around 1927 to 2003, up until the rise of H.264
Published on March 1, 2021 (about 4 years ago)
TV.gov: A 10-point plan for how to build a direct, two-way streaming community
As innovators in the streaming video industry, we’d like to see a robust video strategy that gives the new administration control not only of stories, but also of the distribution.
Published on February 24, 2021 (about 4 years ago)
Monitoring the health of your live stream
What’s critical for any live stream is knowing that it’s working well. We’re happy to introduce our new Live Stream Input Health dashboard which shows the health of your live stream.
Published on February 8, 2021 (about 4 years ago)
Scaling support @ Mux without getting too fishy
Every organization struggles with balancing user support quality and efficiency. The typical solution is to scale the team up, by hiring more people, and this is absolutely a necessary step… to an ext...